Pricing
Per-site subscription, billed monthly, with volume tiers. A single £10k–£100k allergen claim covers years of SafePlate. We've kept pricing simple.
Subscription tiers
The price comes down as you grow. Single venues and multi-site groups pay the same headline rate per site; chains get a volume discount.
Standalone restaurants and solo operators.
2–5 sites. Local independent groups.
6–20 sites. Regional chains, single-cuisine groups.
20+ sites. National chains, contract caterers, custom integration.
Plus £250 one-off onboarding fee per site. This covers menu mapping, EPOS connection, and an initial training session for the floor team.
Pilot programme
We're running a small, hand-selected pilot programme through 2026. Two venues get the full SafePlate platform free for the first six months, in exchange for usage data and a public reference.
After the six-month pilot, the venue chooses a paid tier or walks away — no auto-billing, no commitment beyond the pilot. We're looking for operators who take allergen safety seriously and have an EpiPen-carrying regular at least once a service.
Apply for the pilot →Pricing FAQ
Yes. We bill per site, per month. There's no annual lock-in on Single, Small, or Mid-market tiers. Enterprise customers can opt for an annual contract with a 10% discount.
Mapping your existing menu into the SafePlate ingredient database, connecting your EPOS (Square OAuth or Access EVO API), pairing your POS and kitchen-display devices, and a 90-minute training session for your floor manager and head chef. We do this once per site.
No. SafePlate runs on whatever device your existing POS already runs on, and the kitchen display is a web application that runs on any browser-capable screen. If you're already on Square or Access EVO, you're already on the right hardware.
Lightspeed is the next integration we're shipping. Toast follows. If you'd like to be the first venue on either, get in touch — we can prioritise integration work for committed pilot operators.
Email support on Single. Priority email on Small. Phone + email on Mid-market. Dedicated success manager on Enterprise. We aim to respond within four hours during UK business hours; allergen-incident issues are routed to me directly, regardless of tier.
Yes, at any time. Subscriptions cancel at the end of the current month. We'll export your audit data and ingredient library on request.
All prices listed are exclusive of VAT. UK VAT is added at the standard rate at invoice.
Talk to us
Tell us how many sites you operate and which POS you're on. We'll come back with a written quote within 48 hours.